Management Services

Rental Management

Capstone Property Management, LLC will find qualified tenants for your investment properties, both residential and commercial on the north side of Chicago. We personally show each available apartment and conduct credit and background checks to ensure the financial success of our relationship. Capstone oversees lease signings, renewals, and tenant work orders. We are successful in reaching zero vacancy goals. Our rental services include the following objectives:

ACCOUNTING

• Manage all aspects of rent collection.
• Review and authorize monthly invoices and issue payment per direction of the property owner.
• Monitor delinquencies and provide receivable reports to the owner. Additionally, we facilitate the process for collection of delinquent accounts in alignment with the approved policy.
• Prepare an annual budget for owner review and approval.
• Distribute monthly financial statements that include monthly and year-to-date profit and loss reports, receivables aging, and current rent roll.
• Maintain files and records of bills paid.
• Aid in Federal, State, and Local tax preparation.

COMPLIANCE

• Assist in delinquent account turnover to legal counsel of the owner’s choice (including providing supporting documentation).
• Deliver five day notices and follow up with tenants who are delinquent. If delinquent tenants do not pay, we will work with the tenant in accordance with the owner’s policy.
• Monitor all rental activity, including maintaining copies of all leases on file.
• Notify residents of any rule violations and manage all necessary enforcement measures (including troubleshooting owners' complaints, concerns, and issues).
• Ensure all third-party contractors have appropriate skills and insurance coverage.

MAINTENANCE AND REPAIR

• Manage the physical aspects of the property.
• Perform cleaning and handyman tasks, as well as utilize our relationships with all types of contractors.
• Monitor your property for problems including but not limited to drives and walks, exterior decking and porches, landscaping, plumbing and sewers, HVAC, and electrical and structural systems.
• Provide 24 hour emergency response with direct access to a Capstone property manager, as well as lockout service.

If you are an apartment building owner on the north side of Chicago and would like to obtain a quote for our management services, please feel free to contact us directly via the email link or at 773.549.3680.